Payment Policy

Updated: April 17, 2026

Brivonexi processes payments through PayPal and Stripe. This page covers accepted methods, security measures, and how various payment scenarios are handled.

Brivonexi is operated by Corigo LLC. For payment questions, email contact@brivonexi.com.

Accepted Payment Channels

Two payment channels are accepted at checkout:

PayPal. Pay using:

• PayPal account balance
• Bank account linked to PayPal
• Credit or debit card stored in PayPal wallet

Stripe. Direct credit and debit card processing. Supported networks:

• Visa
• Mastercard
• American Express
• Discover

Both providers are industry leaders in payment security and fraud protection.

Pricing Currency

All prices on brivonexi.com are listed and charged in United States Dollars (USD).

Cards issued outside the United States may incur:

• Currency conversion fees set by the issuing bank
• Foreign transaction surcharges set by the issuing bank

These charges are determined by the customer's bank and are not controlled by Brivonexi.

Payment Timing

Payment authorization and capture occur at checkout completion, not at shipment.

An order confirmation email arrives within minutes after successful payment and contains:

• Order number
• Itemized order summary
• Payment method used
• Total amount charged

If the confirmation email does not arrive within 30 minutes, check the spam folder first, then contact support.

Cost Breakdown Transparency

The checkout summary displays the complete cost before payment authorization:

• Subtotal of all cart items
• Shipping fee (or $0 when the free shipping threshold is met)
• Sales tax based on the shipping address
• Final total

Customers can exit checkout at any point before payment authorization with no charge applied. After authorization, no supplementary fees, handling charges, or surcharges are added.

Payment Security Measures

Brivonexi applies a layered security approach:

• SSL encryption secures all data between the browser and Brivonexi servers
• Full card numbers are never stored on Brivonexi servers
• Stripe holds PCI DSS Level 1 certification, the highest tier of payment security
• PayPal keeps payment credentials within its own secure environment, never shared with Brivonexi

Security verification is visible through the padlock icon in the browser's address bar.

Authorization and Verification

Every payment undergoes authorization by the issuing bank or payment provider. Most authorizations complete within seconds.

Payments may be declined or held for verification for reasons including:

• Insufficient funds
• Expired card credentials
• Billing address mismatch with bank records
• Fraud detection flag from the issuing bank
• Exceeded daily transaction limits

Declined payments result in no charge to the customer. The order does not enter processing.

For high-value orders or transactions flagged by internal fraud detection, Brivonexi may contact the customer to verify identity before releasing the order to fulfillment.

Sales Tax

Sales tax is calculated at checkout based on the shipping address provided by the customer. The combined rate from state, county, and local tax authorities is applied according to United States sales tax regulations. The tax amount is itemized on the checkout summary before payment is authorized. The total displayed is the total charged, with no post-purchase adjustments.

Billing Information Requirements

Billing information at checkout must match what the issuing bank has on file:

• Cardholder name
• Billing address
• Card number

Mismatches in any of these fields are a common cause of payment decline.

Billing address and shipping address are treated as separate fields. The two may differ when sending a gift or shipping to a workplace or alternate location.

Failed Payments

A failed payment does not result in a charge to the customer's account. Possible status after a failure:

• The authorization attempt may briefly appear as a pending transaction
• Pending authorizations release automatically within 3 to 7 business days
• Release timing depends on the issuing bank
• Brivonexi cannot expedite the release of a pending authorization

For declines with unclear reasons, the issuing bank holds the specific decline reason and is the fastest path to resolution. Common causes include travel alerts, daily spending limits, and security holds on online transactions.

Duplicate Charges

Reports of apparent duplicate charges should be submitted to contact@brivonexi.com with:

• Order number
• Screenshot or description of the charges in question

In most reported cases, what appears as a duplicate is an authorization hold combined with the final capture, displayed by some banks as two separate pending items until the hold drops off.

When an actual duplicate charge is confirmed through investigation, Brivonexi issues an immediate refund of the duplicate amount to the original payment method.

Chargebacks and Disputes

Customers with payment concerns should contact Brivonexi at contact@brivonexi.com before initiating a chargeback with the issuing bank.

Resolution timing comparison:

• Direct resolution with Brivonexi: 1 to 5 business days
• Chargeback process: 30 to 90 days

Chargebacks filed without prior contact with Brivonexi may trigger an internal account review. In certain cases, the associated customer record may be restricted from future purchases due to the administrative overhead created.

Legitimate payment concerns are addressed with full fairness regardless of channel, and direct contact remains the fastest resolution path.

Fraud Prevention

Brivonexi relies on fraud detection systems integrated within Stripe and PayPal, combined with internal review protocols, to monitor for suspicious activity.

When a transaction is flagged, possible responses:

• Brief manual review of the order
• Direct contact with the customer to verify purchase intent
• Order decline in rare high-risk cases

Brivonexi reserves the right to refuse service or cancel any order with reasonable grounds to suspect fraud. Authorized funds from canceled orders are released back to the original payment method without any charge to the customer.

Promotional Codes

Valid promotional codes may be applied at checkout in the designated code field before payment submission. The discount updates the order total immediately, and the adjusted figures are visible before payment authorization.

Codes cannot be applied retroactively after payment is completed. Customers who overlook a valid code may:

• Contact support within 24 hours of the order
• Request retroactive application

Retroactive application is handled case by case and is not guaranteed for all promotions.

Refund Method

Refunds route exclusively to the original payment method used for the associated order:

• Payments through PayPal: refund to the same PayPal account
• Payments by card through Stripe: refund to the same card

Refunds cannot be redirected to alternative payment methods. This restriction is a standard industry safeguard against fraud.

Refund eligibility criteria, processing timelines, and handling of edge cases are detailed in our Refund and Returns Policy.

Contact Us

Website: Brivonexi is owned and operated by Corigo LLC

Company Name: Corigo LLC

Company Number: B20260107454

Address: 10241 Kibler Dr San Diego, CA 92126 , United States

Email: contact@brivonexi.com

Phone: +1 (408) 618-6552

Business Hours: Our dedicated customer support team is available Monday through Friday, 8:00 AM to 6:00 PM (PT), ready to provide prompt and helpful assistance.

Response Time: We are committed to addressing all inquiries within one business day, ensuring you receive the timely, reliable, and professional support you deserve.