IT4IT™ Foundation – Study Guide, 2nd Edition, 2nd Edition

This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. It is specifically designed to help individuals to prepare for certification. This 2nd Edition of the document has been updated to align with the IT4IT Reference Architecture, Version 2.1. This Study Guide is excellent material for: • Individuals who require a basic understanding of the IT4IT Reference Architecture • IT Professionals/Practitioners who are responsible for delivering services in a way that is flexible, traceable, and cost-effective A prior knowledge of IT service management is advantageous but not required. While reading this Study Guide, the reader should also refer to the IT4IT documentation available at www.opengroup.org/it4it.\nIT4IT™ Foundation – Study Guide, 2nd Edition 2nd Edition is written by Andrew Josey; Michelle Supper and published by Van Haren Publishing. ISBNs for IT4IT™ Foundation – Study Guide, 2nd Edition are 9789401801942, 9401801940 and the print ISBNs are 9789401801935, 9401801932. Additional ISBNs include 9789401801959.