McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care, 5th Edition

Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management (TQM) and Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Significantly revised throughout, the Fifth Edition offers a greater focus on application techniques, and features 14 chapters in lieu of the prior edition's 20 chapters, making it an even more effective teaching tool. New chapters have been incorporated on Implementation Science (3), Lean Six Sigma (6), and Classification and the Reduction of Medical Errors (10).\nMcLaughlin & Kaluzny's Continuous Quality Improvement in Health Care 5th Edition is written by Julie K. Johnson and published by Jones & Bartlett Learning. ISBNs for McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care are 9781284174410, 1284174417 and the print ISBNs are 9781284126594, 1284126595. Additional ISBNs include 9781284126778.