The Definitive Guide to SugarCRM: Better Business Applications

Sugar CRM is a leading open-source customer relations management tool and development platform with nearly 5.5 million downloads, nearly 17,000 developers, and lots more users. The Definitive Guide to Sugar CRM is the first official Sugar CRM book available to developers and users. This definitive book begins with a discussion of the Sugar CRM platform components, namely MVC, Studio, Module Builder, authentication, and themes. Next, you'll learn how to customize the modules Sugar CRM comes with out of the box in an upgrade-safe manner. The text then presents an example application that a typical business might use and shows how to build it using Sugar CRM, using both existing functionality as well as newly added functionality.The Definitive Guide to Sugar CRM Better Business Applications by John Mertic and Publisher Apress. ISBN: 9781430224402, 1430224401. The print version of this textbook is ISBN: 9781430224396, 1430224398.