The Office: Procedures and Technology 7th Edition

Prepare for workplace success! This proven guide will help you hone the technical skills you need for an entry-level position in an office setting, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. You'll also learn important soft skills that today's employers value, such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace. The Office: Procedures and Technology 7th Edition is written by Mary Ellen Oliverio; William R. Pasewark; Bonnie R. White and published by Cengage Learning. ISBNs for The Office: Procedures and Technology are 9798214349886, and the print ISBNs are 9781337281362, 1337281360. Additional ISBNs include 9781337679343, 9781337671668, 9780357694084.